OpenAI Prioritizes Existing Users as GPT-5 Rollout Faces Usage Limits
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What is the Viqus Verdict?
We evaluate each news story based on its real impact versus its media hype to offer a clear and objective perspective.
AI Analysis:
The company's response demonstrates a pragmatic, if somewhat cautious, approach, tempering initial hype with a recognition of the immense challenges involved in scaling a powerful new LLM, reflecting a more realistic assessment of market realities.
Article Summary
OpenAI’s phased rollout of GPT-5 is encountering immediate challenges as the company grapples with significant demand and establishes usage limits. Initial reports reveal discrepancies in access, with ChatGPT Plus users receiving more generous “thinking” mode messaging allowances (initially 3,000 per week, later adjusted to 200 manually selected) compared to ChatGPT Team and Enterprise subscribers, highlighting a prioritization strategy. This tiered approach, coupled with existing API access limitations, creates a staged rollout designed to initially serve existing customers while scaling up compute infrastructure and integration options. OpenAI is doubling its compute fleet over the next five months and plans to support an additional 30% API growth. Beyond simply increasing capacity, OpenAI is integrating GPT-5 with popular productivity tools like Microsoft Teams, Box, Canva, Dropbox, HubSpot, Notion, and SharePoint, offering a more connected workflow experience. However, these integrations are currently limited in certain regions (Europe, Switzerland, UK) and remain in beta for enterprise and education plans. This delicate balance between scaling for new users and satisfying existing customer needs is central to OpenAI’s strategy.Key Points
- OpenAI is prioritizing existing ChatGPT users with tiered usage limits for GPT-5’s ‘thinking’ mode – 3000 messages/week for Plus, 200 manually selected messages/week for Team and Enterprise.
- OpenAI is expanding GPT-5’s integration capabilities, including connectivity to Microsoft Teams, Box, Canva, and other productivity tools, aiming to create a more connected workspace.
- The company is scaling its compute infrastructure, aiming to double its fleet over five months to address capacity constraints and improve performance for both ChatGPT and API users.

