ServiceNow
10 analyses mentioning ServiceNow, newest first.
ServiceNow's AI Control Tower: Governance Hub or Full Technical Plane?
Analysis suggests ServiceNow's Control Tower excels at workflow governance and accountability, but its ability to enforce technical controls and manage full AI lifecycle evidence remains fragmented across external systems.
ServiceNow Launches AI Passport to Govern Enterprise AI Agents and Automation
ServiceNow introduced AI Passport, a credentialing system, and enhanced EmployeeWorks tools to provide granular, enforceable governance over autonomous AI agents operating across enterprise systems.
SpaceX's Grok Voice 3.0 Outperforms OpenAI and Google in Voice AI Benchmarks
SpaceX's Grok Voice 3.0 reportedly leads industry benchmarks for speech-to-speech interaction, outscoring competitors from OpenAI and Google in independent testing.
AutoSynthData: System for Generating High-Fidelity Training Data for Enterprise AI Agents
ServiceNow introduces AutoSynthData, a novel framework that converts observed AI agent failures into structured, scalable training tasks for enterprise-grade AI systems.
ServiceNow Launches 'Flow' to Embed Conversational AI in Service Desks
ServiceNow introduced Flow, a new feature enabling natural language interaction within platforms like Slack and Teams to automate routine IT and business requests without complex IT service management overhauls.
ServiceNow Invests $40M in Indian Banking Specialist BusinessNext to Target Global AI Financial Services
ServiceNow has invested $40 million in the Indian financial software firm BusinessNext to jointly accelerate AI-powered workflow solutions for the global banking sector.
Ocean Raises $28M to Combat AI-Powered Phishing Threats
Cybersecurity startup Ocean secured $28M in funding to build an advanced AI platform specifically designed to detect sophisticated, context-aware email phishing attacks enabled by modern LLMs.
ServiceNow Unveils SyGra Studio: Visual Synthetic Data Generation
ServiceNow has launched SyGra Studio, a new interactive environment that simplifies synthetic data generation by allowing users to visually design workflows directly on a canvas, providing unprecedented transparency and control.
AI-Powered Help Desk Automation Startup, Risotto, Raises $10M
AI-powered help desk automation startup Risotto has secured a $10 million seed round led by Bonfire Ventures, signaling a growing trend of AI reshaping the customer support industry. The company focuses on building a critical infrastructure layer to manage the outputs of large language models within help desk workflows.
ServiceNow Teams Up with OpenAI to Deliver Enterprise AI Agents
ServiceNow has announced a three-year partnership with OpenAI to integrate the ChatGPT maker’s advanced AI models into its platform, aiming to deliver enterprise-grade AI agents capable of automating workflows and handling complex tasks.