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Uber Launches AI Grocery Assistant ‘Cart Assistant’

Uber Eats AI Grocery Shopping Chatbot OpenAI Retail Technology
February 11, 2026
Viqus Verdict Logo Viqus Verdict Logo 7
Smart Shopping, Not a Revolution
Media Hype 6/10
Real Impact 7/10

Article Summary

Uber Eats is venturing deeper into AI integration with the launch of ‘Cart Assistant,’ a new feature designed to streamline the grocery shopping experience within its app. Users can interact with the assistant using text prompts, specifying desired items, or upload a photo of their existing shopping list. The AI will then populate the user’s cart, drawing on their order history and preferences. While currently limited to specific grocery store partners, Uber plans to expand the feature and add capabilities like recipe inspiration and meal planning. The development highlights Uber’s ongoing investment in AI-driven features and its collaboration with OpenAI, although the exact technology powering ‘Cart Assistant’ remains undisclosed. This initiative demonstrates the growing potential of AI in everyday retail applications, albeit with the important caveat of requiring user verification to ensure order accuracy.

Key Points

  • Uber launched ‘Cart Assistant,’ an AI assistant for building grocery lists and populating carts within the Uber Eats app.
  • Users can interact with the assistant via text prompts or by uploading images of their existing shopping lists.
  • The feature initially supports select grocery store partners, with plans for expansion and additional functionalities.

Why It Matters

This news is significant for several reasons. It showcases a practical application of large language models (LLMs) beyond creative writing, demonstrating their utility in retail and logistics. The integration of AI into a widely used food delivery platform indicates a broader trend of AI adoption across consumer-facing services. Furthermore, the emphasis on user verification underscores the ongoing challenges and considerations surrounding the reliability and accuracy of AI-powered systems. Professionals interested in the future of AI, retail technology, and the evolving partnership landscape between tech giants and AI developers should closely monitor developments in this space.

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