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MoEngage Raises $180M Series F, Fueling AI Expansion and Strategic Acquisitions

MoEngage Funding Series F AI Customer Engagement Startups Investors Equity
December 17, 2025
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AI-Driven Growth
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Article Summary

MoEngage, a leading customer engagement platform used by brands globally, has raised a significant $180 million in Series F funding. This injection of capital, heavily weighted towards secondary transactions ($123 million), allows early investors and employees to realize returns while bolstering the company’s strategic initiatives. The funding round reflects MoEngage's late-stage maturity and focus on accelerating growth through artificial intelligence. Specifically, the company plans to further develop its Merlin AI suite, integrating AI agents to improve decision-making and efficiency for marketing teams. Beyond AI, MoEngage is actively pursuing strategic acquisitions, particularly in the US and Europe, targeting software companies that complement its platform and facilitate market expansion. This approach aligns with a broader trend in the customer engagement space, driven by the increasing demand for data-driven insights and personalized customer experiences. MoEngage’s leadership anticipates achieving EBITDA positive status this quarter, projecting 35% compound annual growth over the next three years. The secondary structure of the raise indicates a deliberate strategy to avoid an immediate public offering, providing the company with the flexibility to pursue its growth objectives without external pressure.

Key Points

  • MoEngage secured $180 million in Series F funding, primarily through secondary transactions.
  • The funding will be invested in developing the Merlin AI suite and pursuing strategic acquisitions, particularly in the U.S. and Europe.
  • MoEngage aims to achieve EBITDA positive status this quarter and anticipates 35% compound annual growth over the next three years.

Why It Matters

This funding round highlights the continued investment in AI-powered customer engagement solutions, a trend reshaping the marketing technology landscape. MoEngage’s substantial raise demonstrates the market’s confidence in its strategy and positions the company as a key player in a rapidly evolving sector. For professionals in marketing technology and customer data management, this news signals the increasing importance of AI agents in driving efficiency and decision-making, alongside the strategic value of platform consolidation and expansion through targeted acquisitions. The shift towards secondary transactions also illustrates a common late-stage funding strategy designed to provide liquidity for early investors while maintaining strategic control for the company.

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