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Friend's Massive Subway Ad Campaign Raises Eyebrows

AI Wearable Tech Advertising New York City Startup Surveillance Marketing
September 27, 2025
Viqus Verdict Logo Viqus Verdict Logo 7
Risky Gamble
Media Hype 6/10
Real Impact 7/10

Article Summary

AI startup Friend is making a bold, and arguably reckless, statement with its unprecedented $1.1 million advertising campaign dominating New York City's subway. CEO Avi Schiffman’s strategy, utilizing over 11,000 subway cards, platform posters, and urban panels, is designed to provoke a reaction – capitalizing on New York’s purported disdain for AI. The campaign’s scale – with stations like West 4th Street almost entirely overtaken by Friend ads – has drawn criticism, echoing concerns about surveillance and echoing previous criticisms of the device itself, which Wired labeled "I Hate My Friend." Vandalized ads further amplify the controversy, with messages urging people to "get real friends." Schiffman's calculated move highlights the challenges of launching a novel AI product in a skeptical market.

Key Points

  • Friend spent over $1 million on a large-scale advertising campaign in NYC.
  • The campaign aims to provoke a reaction due to New York's skepticism towards AI.
  • The campaign has been met with criticism and vandalism, reflecting broader concerns about AI surveillance.

Why It Matters

This news is significant because it represents a high-stakes experiment in AI marketing. The substantial financial investment and audacious strategy demonstrate a willingness to engage directly with public sentiment, even if that sentiment is negative. It forces a conversation about the ethical considerations of AI marketing, particularly when utilizing intrusive technologies like wearable surveillance devices in public spaces. Furthermore, it highlights the difficulty of gaining acceptance for AI products in a market already wary of technological intrusion.

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