GPT-4o Returns to ChatGPT Amidst User Backlash
OpenAI
GPT-4o
GPT-5
ChatGPT
AI Models
User Backlash
Sam Altman
8
User Voice Wins
Media Hype
7/10
Real Impact
8/10
What is the Viqus Verdict?
We evaluate each news story based on its real impact versus its media hype to offer a clear and objective perspective.
AI Analysis:
While the initial launch issues generated considerable media attention, the core narrative—user frustration leading to a company’s rapid response—represents a more lasting and impactful trend in the AI industry, suggesting that user demand will increasingly shape technological development.
Article Summary
OpenAI CEO Sam Altman has reversed course, returning GPT-4o to ChatGPT after a significant user backlash following its removal during the GPT-5 launch. The initial decision to remove all previous AI models from ChatGPT, forcing users to adopt GPT-5, sparked widespread outrage, culminating in a Reddit thread with over 2,000 comments. Altman admitted OpenAI underestimated the importance of GPT-4o's features to users. To address concerns, OpenAI implemented several changes, including increasing rate limits for GPT-5’s “Thinking mode” from 200 to 3,000 messages per week, adding new routing options, and introducing a ‘Show additional models’ toggle for GPT-4.5 and other models accessible through ChatGPT Pro subscriptions. Addressing criticisms regarding the chatbot’s tone, OpenAI stated they are developing a warmer personality update for GPT-5 while maintaining GPT-4.5's exclusivity for Pro users. The initial launch was plagued by issues, including a malfunctioning routing system and misleading performance graphs, highlighting the challenges of rapid AI model deployment.Key Points
- OpenAI reversed its decision to remove GPT-4o from ChatGPT following overwhelming user backlash.
- The return of GPT-4o includes increased rate limits and new routing options for GPT-5’s ‘Thinking mode’.
- OpenAI is actively developing a warmer personality update for GPT-5, addressing user complaints about its tone.