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Back to all news GENERATIVE IMAGERY

Amazon Doubles Down on Visual Search with AI-Powered Lens Live

Amazon AI Visual Search Shopping Commerce TechCrunch Disrupt AWS
September 02, 2025
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Augmented Reality Retail
Media Hype 7/10
Real Impact 8/10

Article Summary

Amazon continues its aggressive push into AI-powered shopping with the launch of Lens Live, a significant upgrade to its existing Amazon Lens feature. This new tool leverages machine learning to enable consumers to point their smartphones at objects in the real world—whether it’s a clothing item in a store or a kitchen appliance—and instantly find matching products available on Amazon. The feature, powered by Amazon SageMaker and running on AWS OpenSearch, provides a swipeable carousel of product options directly within the shopping app. Lens Live seamlessly integrates with Amazon’s AI shopping assistant, Rufus, offering users additional product insights and conversational prompts to aid their research. The tool is initially launching on the Amazon Shopping app for iOS to ‘tens of millions’ of U.S. shoppers, with plans to expand globally. This development reflects a broader trend of retailers utilizing visual search to bridge the gap between physical and digital shopping experiences, increasing conversion rates and improving customer satisfaction. It’s a strategic move to capitalize on the growing popularity of visual search and leverages Amazon’s substantial investment in AI technology.

Key Points

  • Amazon is introducing Lens Live, a new AI-powered visual search tool integrated within the Amazon Shopping app.
  • The tool utilizes machine learning to allow users to identify products by pointing their smartphones' cameras at real-world objects.
  • Lens Live integrates with Amazon’s AI shopping assistant, Rufus, providing users with product insights and conversational prompts.

Why It Matters

This news is significant for several reasons. Firstly, it demonstrates Amazon’s continued commitment to leveraging AI to transform its retail operations. Secondly, the rise of visual search is reshaping the e-commerce landscape, and Amazon's investment signals a strategic move to remain competitive. For professionals in retail tech, e-commerce, and AI, Lens Live represents a tangible example of how AI is being applied to enhance the customer journey – a crucial area for innovation and future growth. Understanding these developments is vital for anyone involved in shaping the future of online shopping and consumer behavior.

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